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Support Analyst – Financial Services – LEEDS – TANGO

Published
August 12, 2018
Location
Leeds, United Kingdom
Category
Job Type
Salary
15000 - 17500

Description

A permanent post has become available for a 1st line support coordinator within a major financial services business. The role operates in small but perfectly formed team who support a broad range of demanding and very professional users. The business is set within some of the most prestigious offices in Leeds and services a high net wealth client base where service needs to be at a premium.

Whats on offer:

Starting Salary £15,000 - £17,500 with regular appraisals

Pension

Death in Service Scheme

Sickness Cover

Childcare Vouchers

23 Days Holiday (you can buy and sell more)

Full Training

The support coordinator role involves supporting end users, setup and support of tablet PCs, bespoke and 'off the shelf' software and general Microsoft application issues.

The post would be responsible for the preparation of tablet PC’s for training courses and facilitation of data transfers during tablet upgrades. There would also be the requirement to provide general help with IT issues and administration around the office.

Relevant experience needed:

Windows XP / Vista / 7 / 8

MS Office 2007/2010/2013

Remote desktop support technologies

Helpdesk and Desktop Support

Call logging and prioritisation

Asset logging and management

A working knowledge of SQL Server would be an advantage but not essential.

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