Senior IT Support Engineer – Software Vendor – Internal & Managed Service

May 15, 2024
City Centre, Luton, United Kingdom
Job Type
£40,000 - £45,000
Work Hours
9am - 5pm (Some flexibility)
IT Support Engineering
Software Vendor
Hyper V / Networking / Azure
Contact number
0113 2990570
Pension / 33 Days Hols / Profit Share / Free Parking
Additional Benefits
Work from home 4 days per week


Due to a retirement, we are currently recruiting for an Infrastructure Engineer to work with a leading software vendor who produce bespoke solutions for the asset and maintenance management sector, working with both large corporate and public sector bodies. As the Infrastructure Engineer you will be responsible for the day-to-day operation and long-term planning of a hybrid infrastructure environment, this will involve:  physical and virtual server environments, storage and print infrastructure & end user computing. The work will be varied and include mainly server side tasks with a little desktop thrown in for good measure. The team triage issues 1st line to 3rd line and as such everyone gets to learn and develop skills.

Working Days - Monday - Friday (Days)

Salary - £38,000 - £45,000 p.a.

Benefits for the Infrastructure Engineer:

33 days holiday (including bank holidays)

Company Shares

Profit Share

Home working 4 days per week

Free parking

Pension Scheme

Staff referral programme

Very secure, long term career path. (Average length of service is 8+ years)

Duties of the Infrastructure Engineer:

  • Implement and maintain the site Physical & virtual Server infrastructure.
  • Manage all Networking components including VLANS.
  • Ensure all equipment is suitably protected with appropriate security control measures.
  • Own the management of vulnerabilities and all necessary patching.
  • Maintain and regularly support testing of IT and site plans. Support incremental security improvements.
  • Setting up and managing modern Hyper-V clusters.
  • Office365 Cloud Config
  • Azure Config & Management
  • Maintain accurate records across projects and service items, updating the service desk solution updating tickets and reporting performance.

The successful candidate for the Infrastructure Engineers position will have the following experience:

  • Excellent communication & influencing skills; able to demonstrate successful engagement with customers/suppliers at all levels.
  • Ability to work to work collaboratively with colleagues and other team members.
  • Skilled in the use and deployment of Windows Server and AD; VMWare; Veeam
  • Understanding of security controls and requirements for Cyber Essentials+.
  • Candidates must already have the right to work in the UK without restrictions/sponsorship.
  • Expected to comply with the Company’s Policies and supporting documentation in respect of Data Protection, Information Security and Confidentiality.

Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.

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