Projects Support Assistant – great chance to develop varied skills REF 979

March 15, 2022
Castleford, United Kingdom
Job Type
20,000 to £25,000


Day to day:


Assisting in the delivery of technology enhancing projects, working alongside our IT

and Operations Project Coordinators

Providing hands on, first line IT support to the Business with the assistance of our IT

Project Coordinator and Managed IT Support Provider where necessary

Liaising with and escalating issues to third party software vendors and

support  partners to provide successful and timely resolutions

Supporting data management, control and reporting.

Performing setup, deployment & IT equipment provision to Staff

Occasional hardware maintenance of PCs and printers

Excellent communication skills, written and verbal

Ability to work with all levels of staff

Proactive self-starter focused on system improvement

Strong planning and organizational skills

Able to work as a team and independently

Ability to work calmly under pressure to tight deadlines




IT Systems/ Support experience

Good knowledge of Microsoft 365 premium office suite

Advanced Excel user

Knowledge of Active Directory Users & Groups

Basic network comprehension of TCP/IP & DNS

Ability to troubleshoot hardware issues (desktops, laptops, printers & mobiles)




Microsoft 365 Admin Centre experience

SQL Management Studio

Microsoft Dynamics Business Central & Mobile Nav

Microsoft Teams & Sharepoint admin

Microsoft Power BI

Microsoft Intune MDM

Conditional Access and Authenticator MFA



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