Project Manager – Software Implementation – Software Vendor – REF 975

Published
November 22, 2021
Location
LEEDS, United Kingdom
Category
Job Type
Salary
£40,000 + Benefits

Description

Job title: Project Manager

Location: Leeds (up to 3 days working from home possible)

Salary: £40,000

Benefits: 

  • Private Healthcare
  • Starter Bonus - £350
  • Free Parking
  • Employer Contributed Pension
  • Income Protection
  • Life Assurance
  • Generous Bonus Scheme
  • Holidays and Stat Hols
  • Rural environment 

Education: Ideally degree educated but commercial experience is first and foremost

Qualifications:  Prince2

Industry: Software House – Public Sector

Role: To manage the implementation of a variety of projects such as care and education systems, self-service portals, mobile applications and roadmap releases. The projects will be delivered to multiple allocated customers concurrently and include day to day BAU management.

Responsibilities:

  • Resolves and/or escalates issues in a timely fashion.
  • Understand how to communicate difficult/sensitive information tactfully.
  • Sets and manages customer expectations.
  • Communicates effectively with customers to identify needs and evaluate alternativebusiness solutions.
  • Schedules migrations, synchronisations and installations work with the appropriate teams
  • Tracks and reviews progress of software releases and resolution of issuesvia widgets/Jira/Wiki
  • Review and updates project milestones and negotiates changes where necessary
  • Prepare completion/milestone certificates and change control notices where appropriate
  • Prepare for Project Meetings and Reviews
  • Ensures project documents are complete, current, and stored appropriately.
  • Tracks and reports time on a regular basis, i.e. via a time recording system.
  • Use the JIRA systems to manage issues and forward to appropriate team for action
  • Works with Product, Development and Technical Teams to analyse and solve issues
  • Responsible for organising internal project meetings with the appropriate teams
  • Highlights failed deliverables to a Senior Project Manager or the Deployment Director.
  • Suggests areas for improvement in internal processes along with possible solutions
  • To manage an allocation of LIVE customers
  • Continually seeks opportunities to increase customer satisfaction and deepen customerrelationships.
  • To assist with cover for other PM’s during periods of absence
  • Effectively communicate relevant project information to a Senior Project Manager or theDeployment Director.

Person Specification / Skills:

  • Understands how to communicate difficult/sensitive information tactfully
  • Excellent communication skills - to have the ability to communicate at all levels using a variety of methods
  • Excellent IT skills
  • Some experience of software implementation is desirable but not essential
  • Previous experience of using Microsoft Project or a willingness to learn how to use it
  • Ability to work unsupervised
  • To be a quick learner
  • Good organisational skills
  • To have the ability to work to tight deadlines in a pressurised environment
  • An awareness of Prince 2 principles and methodology
  • Tolerance and patience
  • Ability to negotiate
  • Ability to analyse and solve issues
  • Will be required to travel to customer sites and stay overnight on an occasional basis
  • Full UK Driving Licence required

In return you will receive a competitive salary, excellent benefits package and work for an accredited ‘Best Company’. On the outside we have a unique converted office with free parking and on the inside the atmosphere is relaxed and friendly. Join your colleagues for social sarnies every Tuesday morning to catch up on non-work-related topics and have a chinwag.

This is a customer facing role which requires good interpersonal skills, technical understanding, and the ability to work as part of a team but also demonstrates initiative when working alone. This is together with the skills outlined below:

Recommendations: If you recommend the opportunity to a friend or colleague then Interface will make a £350 referral fee payment (if we place the individual into the role).  All you have to do is forward this email onto a colleague/friend; they then simply need to mention your name in their email response to Interface.

 

Apply
Drop files here browse files ...

Read our Privacy Policy