IT Support & Network Manager – Hull / York – £32-38k REF 551

May 30, 2024
York, York / Hull, United Kingdom
Job Type
£32,000 - £38,000
Work Hours
8am - 6pm - Flexi
IT Management
IT Management
Contact number
0113 2990570
Pension / PHI / Bonus
North Yorkshire


A leading, local manufacturer based on a huge site near York / Hull.

Following significant growth and investment in new technology and CNC equipment, the business has grown significantly, in line with customer demands and currently employ a large team of experts in their field.

As part of this growth they are now looking to recruit an experienced IT Support and Network Manager to support the IT infrastructure across the business.

In this challenging and varied role you'll work alongside the IT Systems Development Manager to deliver the group IT Strategy, sustaining an effective IT control environment, ensuring system availability, security and effectiveness of core systems at all times. You'll also be integral in developing and embedding the Company's Data Security policies and processes to enable the business to grow in a secure and stable manner.

You'll consider yourself to be an experienced and professional IT Support and Network Manager or Team Leader, who can demonstrate at least 2 years previous experience of leading on infrastructure and support projects ideally in a manufacturing setting. You'll have extensive knowledge of managing physical and virtual servers, networking and data management.

In addition to this you'll consider yourself to be a natural planner of work, with great interpersonal skills and willingness to get hands on to solve a problem quickly.

Maintain an effective IT control environment, to ensure availability, security and effectiveness of core systems

Oversee regular maintenance of existing network infrastructure and accurately diagnose network concerns

Monitor the effectiveness of communication solutions used within the business and make recommendations or changes as needed to meet business needs

Maintain and make recommendations to enhance the current networking solutions in terms of security and resilience

Maintain accurate and up to date registers of network users

Maintain accurate registers of licenses for 3rd party software

Maintain network, fileservers, PC workstations, printers, routers, switches, modems, cabling and Internet communications

Undertake root cause analysis and diagnosis of complex technical failures and identify appropriate remedies

Identify, plan and budget for infrastructure usage across the business in line with changes in business need

Undertake accurate specification, evaluation and costing of IT solutions

Accurately specify and engage with 3rd parties for the implementation of system and networking solutions as required

Oversee the effective and timely deployment of hardware within the organisation

Oversee the effective deployment of Office 365 across the business including the provision of email

Establish the organisations Data Security policies

Manage the IT Support Technician and external consultants for the delivery of timely

1st and 2nd line support to users across the business in terms of hardware and software support

Technical Skills / Experience required

Microsoft Server 2008, 2012

Microsoft Exchange Server 2010

Microsoft SQL Server 2008

Window 7, 10 operating systems.

Microsoft Office Suite

Microsoft Hyper-V.

SAN storage.

HP Managed Switches.

Mobile Communication

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