2nd / 3rd Line (all rounder) Engineer – Manchester – UK Wide Business REF 925

May 30, 2024
Manchester, Manchester, United Kingdom
Job Type
£35,000 dep on exp
Work Hours
9am - 5.30pm
20days Hols - rising with to 25 with service / Birthday off / EAP / Hybrid working
North West


Role:   IT Engineer

Hours: Full time

Type: Permanent

Salary: £35,000 based on experience

Location: Manchester, with occasional site visits around the country


  • Company pension scheme
  • 20 days holiday rising by 1 day to 25 for every completed year of service *plus all bank holidays
  • Birthday off
  • Healthshield EAP
  • Work from home and office based with a 50/50 mix


We are looking for a talented mid-level IT allrounder to join our growing technical team based in Manchester.  We’re a company underpinned by technology that keeps our business, with sites nationally, running effectively and require someone to help with day to day management of our systems, handle change requests and support our wider team.

You will be able to work with our team and suppliers so being organised, a clear communicator and being able to work independently of direction is critical to the role.

What you need to know about

We’re looking for a candidate who can demonstrate experience with:

  • Office 365
  • Domains / Active Directory
  • Group Policy
  • Sharepoint
  • Windows Server / Windows 10
  • Networking, VLANS, CIDR blocks, conceptual routing scenarios and MPLS networks
  • Softphone / SIP clients
  • Common website issues diagnosis such as browser caches, console errors

What we’d like you to know about:

If you have experience in the following, it’ll be an added bonus:

  • Server performance monitoring
  • Access systems and building access control
  • Database backups
  • Server memory and CPU optimisation
  • Microsoft Intune
  • 2FA implementation and management
  • Mobile Device Management
  • BitLocker management
  • Physical networking and cabling
  • Gamma Horizon phone systems
  • Desktop / Laptop automated builds
  • IT asset management

The company is keen to innovate and improve the efficiency of its business and processes to be best in class.  The work atmosphere is friendly, collegiate, supportive and developmental to help staff grow to fulfil their ambitions and aspirations; They funds these initiatives for growth.  There are several people that have been with the company since its inception.



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