IT Technician – Leeds – Long term career and progression

January 29, 2020
Leeds, United Kingdom
Job Type


A vacancy has opened in Leeds City Centre for the position of IT Technician, offering a long-term career within a large business / tech environment. This opportunity is catered for driven individuals who seek development and progression, whilst offering the chance to work in a fun and collaborative atmosphere.

The company, made up of 150 employees, work with a wealth of reputable clients such as BMW, Microsoft, HP, Vodafone, Sky and Virgin Airlines

Role Details

  • Salary: £18,000-£20,000
  • Location: Leeds
  • 20% off BMW and other service providers mentioned above
  • You can pick and choose hardware
  • Claim back pay or days off in leu
  • Very strong team atmosphere
  • Company nights out
  • Big summer BBQ
  • Hotel stays
  • Events
  • Full film and 3d production suite on site
  • Augmented and virtual reality studios on site
  • This role reports into IT manager which offers a direct route for development
  • Free parking
  • Fruit baskets

Where you work


Who you work with

Reporting directly to the IT Manager, you assist in the provision of an efficient and professional IT service to the wider company

What you do

As a key member of the IT team, you are the first point of contact for all user enquiries. You will be involved in all aspects of desktop support on a day to day basis. Your main responsibilities include:

Experience and Knowledge

This role would be ideal for someone working in a service desk environment who wants a more hands on role. The client has many different departments, and each has their own needs. You have a strong knowledge of Microsoft Windows 10, Office 2016/365, MACOS and desktop hardware. This is a mixed Max and PC environment, so knowledge of both operation systems is essential. Experience using call logging information systems is also desirable.


You understand the importance of customer service in your role and are able to build strong and lasting relationships using your excellent interpersonal skills. You are proactive, supremely organised and remain calm under pressure, which enables you to effectively manage a range of different tasks at once. You must always be willing to learn and embrace new technologies and ideas whilst also understanding the importance of data security. Key skills required include Active Directory, Office 365, TCP/IP, MACOS and Windows 10. Other preferred skills include WDS, WSUS, and MACOS/IOS management server.

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