IT Support Engineer – Systems & Networks – REF 1023

October 23, 2023
Bury, United Kingdom
Job Type
Work Hours
8.30-5pm Mon-Fri - Flexitime
Business Services
Any MS / Network / Cisco type Quals would be beneficial
Contact number
0113 357 2045


  • Building and configuration of network infrastructure
  • Configuration and maintenance of the network and associated devices
  • Monitoring capacity and reliability of the systems
  • Computer networking, administration and installation
  • Experience of back up options, configuring computer networking and troubleshooting
  • Experience in network design
  • Expert knowledge of network security networks and platforms
  • An understanding of Active Directory and Group Policy and its functions
  • Good understanding of PowerShell

Essential skills

  • Exchange Online
  • Microsoft 365
  • User profile management
  • Performing backups
  • Server hardware knowledge
  • VMWare
  • Veeam
  • DNS and DHCP management
  • VPN management
  • Setting up (self-signed) SSL certificates
  • Renewing SSL certificates
  • Excellent verbal and written communication skills
  • Strong problem solving and analytical skills
  • Confident, self-disciplined and autonomous
  • Ubuntu Linux
  • Cisco

Desirable skills

  • Understanding of database design principals
  • Ability to proactively identify, troubleshoot and resolve live database systems issues
  • Ability to identify and resolve complex network related issues
  • Good MySQL, MSSQL skills
  • Hands-on experience on database administration and performance optimization
  • 365 Security
  • Confident Administering Ubuntu Linux Servers


This is business to business service provider with a history of providing sustainable and renewable services UK wide. With an open door culture, they are an open, honest and welcoming team. We are looking for an IT Support Engineer for their IT Team who look after the Systems & Network .

You will be responsible for supporting the development and deployment of applications, as well as configuring and maintaining the infrastructure required to support them. Keeping up to date with the latest operating systems, tools and techniques, you will be required to design, manage and develop all aspects of the IT networks and security and will work closely with internal stakeholders and end users to design and ultimately manage changes and improvements to the network/computing environment.


  • Take the lead on day-to-day management and development of the systems and network
  • Installing and maintaining LAN/WAN/Wireless networks and devices, conducting circuit and traffic analysis, troubleshooting any issues for firewalls and routing
  • Developing new internal processes and procedures as required and reviewing existing processes and procedures for accuracy, consistency and relevance
  • Conduct proactive maintenance and administration of network services
  • Perform service interruption recovery and conduct root cause analysis
  • Maintaining up-to-date knowledge on network technologies and features as well as potential integration and added value with other services
  • Defining and implementing regular system performance procedural tests (e.g. system and data restores, failover and rebuild) to confirm own areas are ready in the event of an unplanned outage or major incident
  • Participate in projects as an infrastructure resource, providing recommendations and performing tasks as required.
  • Establish and monitor the VPNs and network tunnels, define and maintain IP addresses
  • Support users with system issues (Operating System, Hardware and Software)
  • Support Junior IT Engineers with complex IT issues
  • Monitor Systems and Network using monitoring tools
  • Support the business out of hours (on a rota basis)
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