IT Support Engineer – full 360 and chance to develop REF978

November 22, 2021
Barnsley, United Kingdom
Job Type


IT Support Engineer

Barnsley, South Yorkshire - S74

An exciting opportunity has arisen for a passionate and ambitious individual to join a market leading manufacturing brand.

This role reports directly into the IT Manager, creating a small team to support an ever-growing business.  As such you will get your hands on all hardware, server, applications and some dev tech.  The full 360!

Roles & Responsibilities:
  • Providing desktop support which will include solving and closing tickets
  • Assisting with onsite hardware support and mobile devices
  • Infrastructure maintenance
  • Maintaining operating systems ensuring they are up to date and patched
  • Hosting IT workshops with internal staff
  • IT procurement and printer/photocopiers maintenance
  • General administration and data processing to include auditing equipment and keeping asset register updated

Experience and knowledge required

  • A natural passion for IT
  • Good communication skills (Written and over the telephone)
  • A team player
  • Ability to work independently
  • Good time and task management skills
  • Organised individual with a very good attention to detail
  • Problem solving & trouble shooting
  • Willingness to learn
  • Windows 10
  • Windows Server 2019/2016
  • SQL Server 17
  • Active Directory
  • Group Policy
  • Networking – routers and switching
  • Face to face and remote telephone support
  • AV management, triage, and incident resolution.
  • Microsoft 365 and accompanying suite of client applications
  • The benefits of a ‘security best practice’ focused mind-set
  • Fault finding PCs, Laptops, printers, desk phones
  • MDM – mobile fleet setup and management
  • Documentation, internal and end-user focused
  • At least 1-2 years in a similar role

Desirable, but not essential

  • Experience of VOIP Phone system technologies
  • Subnetting/VLAN understanding
  • PHP
  • An understanding of API technologies


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