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IT Hardware and Applications Support contractor – inside IR35 (2nd line level) REF1093

Published
September 6, 2023
Location
Rotherham, South Yorkshire, Sheffield, United Kingdom
Category
Job Type
Salary
£up to 250 per day (Inside IR35)
Work Hours
Hours: 39 hours per week - 8am – 4:30pm Mon – Thurs & Fri 8am – 3:30pm
Responsibilities
Hardware and Applications support plus ticket management
Industry
Engineering
Qualifications
Ind standard
Skills
General IT support
Contact number
01133572045
Benefits
Contract possible extension
Additional Benefits
Contract
Region
South Yorkshire

Description

Key Responsibilities:

  • End user support for the UK sites to a 1st and 2nd line level.  ***Help with the ticket system to a 2nd & 3rd level is provided by the global IT
  • Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM])
  • Support users with technical media solutions in conference rooms and meeting areas (hands on)
  • Monitoring and solving backup problems
  • Hands on Hardware support
  • Administration and maintenance of the local IT infrastructure
    g. UPS, AC’s
  • Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory etc
  • Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan /disk etc
  • Network - assign IP addresses, connect local hardware to network, basic fault finding
  • Printers - basic fault finding, replace old or faulty hardware
  • Phones / mobiles / hand scanners / and other IT hardware -  replace old or faulty hardware

 Administration

    • IT asset management
    • Assigning UK clients and UK hardware to the Active Directory
    • Assigning UK clients to DHCP
    • Creating procurement requests for IT hardware and contracts

Responsibilities

What we are looking from a candidate?

  • IT qualification (university or college) or equivalent experience.
  • Microsoft Office skills
  • Minimum of 1-3 years’ experience
  • SQL skills are only desirable
  • Good communication skills.
  • Good written and numerical skills.
  • Ability to organise and prioritise workload, maintain confidentiality, and produce/process documents accurately.
  • A flexible approach to work, along with the ability to work as part of a team.
Apply
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