Applications / Systems Analyst – hybrid working – Leeds – REF 1035

Published
July 27, 2022
Location
Leeds city centre, United Kingdom
Category
Job Type
Salary
30,000
Benefits
Hybrid 3+2, 28 days, inc to 33 days after 2 full years of employment (inclusive of public holidays)
Work Hours
37.5 hours (3 office 2 home)
Education requirements
A level / college and above preferred but not essential
Qualifications
Industry standard
Industry
Charity
Contact number
01133572045

Description

  • Experience working in an IT function supporting a multi-environment IT infrastructure
  • Excellent diagnostic/troubleshooting skills
  • Open-minded approach to problem solving
  • The ability to manage multiple tasks with a range of priorities
  • Understanding of, and passion for, the movement
  • Some coding experience – bug fixing, patches in year 1. Growing into systems awareness will enable further coding opportunities

Benefits

* 28 days holidays inc to 33 days after 2 full years of employment (inclusive of public holidays)
* Hybrid working, at least three days in the Leeds city centre office including Wednesday which is compulsory
* Flexible working conditions
* A range of employee benefits including a contributory pension plan, health insurance.
* Commitment to personal development

Responsibilities

From quiet beginnings the org has grown into a worldwide social movement, empowering people to come together and helping communities to become healthier and happier.

Committed to breaking down barriers to participation in regular physical activity and bringing communities together, we deliver free, weekly, physical activity events that people of all ages and backgrounds can participate in as walkers, joggers, runners and volunteers.

Our mission is to create a healthier and happier planet.

Our challenge is to continue to thrive and expand in a sustainable manner, making the most of the opportunities offered to us across the world. We are all about understanding and breaking down barriers that people face in accessing regular physical activity. Not satisfied with simply adding new events based on demand from communities, we design and create interventions that help us identify, and deliver, new events in harder-to-reach areas, directly impacting those who can benefit from the provision of regular, free, socially-focus physical activity.

We are ambitious, bold and brave, pushing boundaries and challenging conventions. Our lean infrastructure has driven low-cost, scalable, efficient solutions. We measure our impact on being unconventional, transformative, deliberately disruptive in our field. We are in a state of constant evolution. And we’ve only just begun.

We are looking for a flexible & professional IT Support Analyst to join our Operations Team. They will provide effective IT assistance across all aspects of the business and benefit from exposure to a broad range of IT-related projects and activities.

We want everyone who is employed by the org to be immediately recognisable for their professionalism, positivity and passion. They will be of exceptional calibre; motivated by social impact; and excited by our mission to create a healthier and happier world.

Our staff

  • act with humility, integrity, respect and understanding
  • Patience and empathy required when challenging support tickets from overseas can be a little more problematic.
  • operate ethically
  • take responsibility
  • are reliable and accountable
  • are adaptable
  • have pride in their work
  • seek efficiency in working practices
  • help one another to excel
  • take care of the health, welfare and wellbeing of self and others
  • have a thirst for learning and developing

Skills

  • Providing technical support to staff
  • Providing third-line technical support to participants worldwide
  • Administration of Google Workspace and Slack platforms supporting over 3,000 accounts
  • Diagnosing & resolving or escalating technical issues
  • Supporting & maintaining applications across diverse platforms
  • Maintaining technical documentation
  • Performing system maintenance tasks
  • Undertaking approved small & medium-sized IT projects as required

Will be competent in some of the following topics:

  • Javascript
  • PHP
  • Python
  • Shell scripting
  • AWS
  • HTML/CSS
  • XML/JSON
  • Google Apps Script
  • Apache
  • Docker
  • *nix server admin
  • SQL
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