2nd Line engineer – great career on offer, training, development and exc benefits REF567

September 11, 2017
Leeds, United Kingdom
Job Type
28000 plus remote overtime and strong benefits


2nd Line Infrastructure Technician

Due to the clients impressive market position, and continued success, an exciting opportunity has arisen for a 2nd Line Infrastructure Technician to join their existing team. The ideal candidate would have an element of SQL ability but even if this is not the case then please do apply anyway as the client will offer you training in this field.

This is an excellent opportunity for an existing IT professional who wants to gain further IT and business experience, together with developing their career with a leading financial services organisation.

Location: Leeds


25 days holiday rising to 30

Flexi holiday

Sell Holidays

Day off for Birthday


Life Assurance


mobile phone

plus others

Salary: Circa £25K and overtime remote & onsite plus competitive benefits package which would take the salary to in excess of 25k to 27k, the client also offer a fixed appraisal system and regularly upgrade salaries in line with performance

The Role

The client are rapidly expanding and we are looking to recruit an experienced 2nd Line Infrastructure Technician to join an established fun / driven team.

Ideally holding an IT/Computing qualification you must be able to demonstrate a logical, methodical and proactive approach to problem solving.

You will have responsibility of the day to day end user IT support needs of the company and need to use your Technical expertise across a broad range of technologies.

You'll need to be able to work well under pressure and have the ability to prioritise a busy workload.

Ideally from a MS Second/Third line support background – Desktop Services / Server Support

Experience of root cause fault analysis and problem management on Microsoft services based infrastructure.

Experience in managing and implementation of network devices and firewalls

Experienced with supporting with a wide variety of business customers with a wide range of technical ability.

Able to mentor and provide a technical lead to the Infrastructure team

Able to manage the distribution and escalation of support tickets and changes


Experience leading a technical team




VMWARE ESXi 5.0, 5.1 and 6.0


Experience working with SQL

Experience working with Cisco ASA Firewalls

Experience working with Avaya Switches

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